Project management

Connect project delivery with customer support

Use kanban boards, stages, assignments, checklists, and notes to turn support requests into visible delivery work.

Kanban project boards

Custom stages and workflows

Card assignments and checklists

Support-to-project context

Move from ticket to task without losing context

When a customer request becomes delivery work, IntelliDesk keeps the support context close to the project card.

Project boards show what is waiting, in progress, blocked, or done so delivery teams and support teams stay aligned.

Use boards for onboarding, implementation, maintenance requests, issue resolution, and recurring operational workflows.

See it in action

Capture requests from email, route them to the right team, track status, and keep every customer conversation connected to the work behind it.

Bring Gmail, Outlook, and IMAP conversations into one workspace where every request has a status, owner, priority, and activity trail.

Let customers submit requests, track updates, and find answers while your team manages the work from IntelliDesk.