Gmail integration

Turn Gmail conversations into trackable support tickets

Connect Gmail to IntelliDesk so customer requests can be managed in a shared support workspace instead of personal inboxes.

Google sign-in friendly setup

Email-to-ticket workflows

Shared team visibility

Customer history in one place

Keep Gmail, add accountability

Your team can keep familiar email habits while IntelliDesk adds ticket status, ownership, and reporting.

Route requests into desks, assign tickets to agents, and build a searchable record of customer conversations.

More IntelliDesk paths

Use IntelliDesk with Microsoft 365 and Outlook mailboxes to manage support requests, assignments, and project follow-up.

Use IntelliDesk with standard email accounts so teams can centralize requests even when they are not on Gmail or Microsoft 365.

Capture requests from email, route them to the right team, track status, and keep every customer conversation connected to the work behind it.